Terms and Conditions

Purchase Orders, Invoicing and Payment.

Upon User’s placement of an order though the Webshop, Plavinci will confirm receipt of the User’s order with a purchase receipt sent electronically to the email address provided by User. The User will pay for the Products by credit card on the Webshop at time of purchase or by a direct bank transfer.

Product Pricing.

All prices described in the Webshop are subject to confirmation by Plavinci at the time an order is placed by User. Plavinci may modify the prices in the Webshop at any time.


Plavinci will use commercially reasonable efforts to ship all Products to User within 48 hours of received payment.

Import licence and custom charges.

User is responsible for clearing customs in their own country. User must, in advance of purchase, make sure he is legally able to import Products. Should Product be returned by the User’s customs as un-importable, no refund will be given and return shipping charges may be billed to the User. User is responsible for paying custom clearance charges, all import duties and taxes and VAT if applicable.

Product Warranty and Returns.

Plavinci warrants that the Products will conform to the Product descriptions set forth in the Webshop or applicable Product literature. This warranty shall extend for a period of 12 months from the date of User’s receipt of the Product, and shall not apply to damage or injury resulting from accident, misuse, improper storage or neglect, or from alteration of any Product. It is the responsibility of the User to use reasonable care in the storage of the Products. Products which are found to be defective may be returned to Plavinci for replacement and Plavinci agrees to pay for all shipping to and from Plavinci for Products confirmed by Plavinci to be defective. Defective products are defined as those substantialy differing in chemical analysis from the analysis obtained by Plavinci when the wine is bottled. “I don’t like it” is not accepted as a defect. There are no warranties which extend beyond the description set forth in this paragraph, and Plavinci HEREBY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Risk of Loss.

Plavinci shall maintain the risk of loss of the Products until such time as the Products are placed with a common carrier for delivery to User, at which time User will assume the risk of loss. User will be responsible for the cost of insuring the Products.

Limitation of Liability.

Plavinci’s liability for any Product shall be limited to the amount paid by User to Plavinci for the Product. In no event shall either party be liable to the other for any SPECIAL, INCIDENTAL or CONSEQUENTIAL damages, whether arising from tort, contract, warranty, defects, or from any other cause.

Governing Law; Legal Fees.

The Terms of Sale will be governed by and construed in accordance with the laws of Serbia, and venue for any dispute shall be solely in Serbia. Should any party institute legal action concerning the restrictions hereunder, the enforcement of any of the terms and conditions of the Terms of Sale, or the rights and duties of the parties in relation to each other, the prevailing party will be entitled, in addition to such other relief as may be granted, to recover reasonable attorney’s fees and all other related court costs.

Modifications to the WebsiteTerms.

Plavinci reserves the right to modify, suspend, or discontinue the Website at any time without notice to User. For example, Plavinci may make changes to the Content, or to the Products and prices described in the Website or Webshop, at any time without notice. The Content may be out of date and Plavinci makes no commitment to update the Content whatsoever. Plavinci may, in its sole and absolute discretion, change these Terms from time to time. If User objects to any such changes, the User’s sole recourse shall be to cease using the Website. Continued use of the Website following notice of any such change shall indicate User’s acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes. Certain provisions of these Terms may be superseded by expressly-designated legal notices or terms located on particular pages of the Website and, in such circumstances, the expressly-designated legal notice or term shall be deemed to be incorporated into these Terms and to supersede the provision(s) of these Terms that are designated as being superseded.